AgroKart warranty policy

1. Scope, duration and documents

Published on 26 October 2026, this version applies to new tractor quotations explicitly naming the plan. The quotation, invoice and certificate identify the model, serial number, delivery date, handover hours, plan and price. The 2, 4 or 5 years are total periods from delivery, not additional years after Standard.

These plans and local support are for Romania. Use or service in another country requires separate terms agreed before contracting, without limiting mandatory buyer rights.

Previously granted warranties and terms in accepted quotations, contracts, certificates or applicable advertising remain honoured. This policy does not retrospectively reduce an existing 3-year/1,500-hour warranty.

2. Maintenance and included services

Standard: maintenance and consumables are charged separately. Extra: the first complete service is included. Premium: the first three. Included services cover scheduled oils, filters and labour required by the manual, within the plan term, at the designated workshop.

Extra and Premium include an annual workshop inspection, which is not a complete service. Transport for maintenance and inspections is charged separately. Other servicing, unincluded consumables and normal wear are also charged separately.

Follow the operating and maintenance manual and retain hour, service and consumable records. Intervals depend on the delivered configuration. A maintenance omission is assessed in connection with the reported fault; it does not automatically cancel all warranty rights.

3. What is not a covered defect

Normal wear and periodic servicing are not warranty repairs. Worn oils, filters, belts, tyres and friction parts are charged separately unless part of an included service. A manufacturing defect must not be confused with normal wear.

Damage caused by accidents, use contrary to the manual, overloading, unsuitable fuel or lubricants, neglected maintenance or modifications causing the fault is not covered. Assessment must establish causation; work on one component does not automatically exclude unaffected components.

This is not theft, fire, accident or lost-income insurance and does not promise uninterrupted operation. Rental and transport support follow the Premium conditions and caps, without limiting statutory rights or legally due compensation.

4. Transfer on resale

Extra and Premium may transfer with the tractor and maintenance history. Only the remaining period, hours and benefits transfer; limits do not restart.

Contact AgroKart with the certificate, tractor serial number, transfer document and maintenance history to update the holder’s details.

5. Mini excavators and attachments

The Standard, Extra and Premium plans on this page cover tractors. Mini excavators and attachments retain their commercial warranty of 3 years or 1,500 operating hours, whichever comes first, excluding consumables, under the applicable certificate and quotation.

6. Statutory rights and individual certificate

Commercial cover supplements statutory rights. For buyers qualifying as consumers, legal liability for non-conformity present at delivery and identified within two years is not limited by plan operating hours. Remedies under Romanian OUG 140/2021 can include repair, replacement, price reduction or contract termination.

Statutory remedies are free of charge. Legal resolution periods, extensions for downtime and replacement effects apply. More favourable applicable advertising remains binding as provided by law. Professional purchases are governed by the contract and applicable law.

The individual warranty certificate is supplied on paper or another durable medium no later than delivery, identifying the guarantor, tractor, holder, plan, terms and claim procedure. This general policy does not replace the serial-specific certificate.